Client Servicing Manager / Sr. Manager

What You Do:

• Building and maintaining relationships with clients and guiding teams towards the achievement of client objectives
• Aware and in pursuit of opportunities for account growth with existing clients
• Build teams, think strategically and develop successful client-agency relationships
• Establish rapport and maintain long-term relationships with client and internal teams
• Implement Internet Marketing best practices that result in customer acquisition, retention and growth
• Supervise Operations of Multiple Projects
• Responsible for all client communications, conflict resolution, and compliance on client deliverable
• Work collaboratively with the planning and creative teams to develop and execute digital strategies to create effective digital strategies
• Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations
• Manage program execution and financial performance while ensuring that overall strategy is sound and on point
• Ensure tactical alignment with stated goals, objectives and strategy
• Prioritize & set expectations on key deliverables
• Effectively manage projects to deliver on Cost, Quality, and Timing targets
• Compile and analyze search data and metrics and make decisions regarding campaign direction
• The incumbent should have the ability to compile and analyze search data and metrics and make decisions regarding campaign direction
• He should be able to perform click through rate, conversion, spend and creative analysis to identify growth/optimization opportunities
• Maintain schedule performance index and cost performance index
• Analyzing social media insights to guide future social media campaigns

What You Need:

• Deep Understanding of Technology Behind Search Engine, Google Webmaster Guidelines, Search Friendly Websites, Google Penalties & Recovery and Photo shop
• Deep Knowledge of ON Page & OFF Page activities, SEO, search engine optimization and factors that influence high rankings in Google
• Strong awareness on Google Algorithm Updates
• Ability to specify technical changes to technical/development teams
• Strong Knowledge of HTML & CMS Panels likes Word Press; knowledge of PHP, Dream weaver, FileZilla will be added advantage.
• Expertise with Excel Reporting (Filters, Vlookup, Calculation Formulas, Pivot, Graph, Chart)
• Well Versed with web analytic s and presentation tools
• Knowledge of Tech Tools : Firebug, Webmaster, Hoot-suite, Yoono, Google Page Speed, GTMetrix, Alexa, Google Keyword Planner
• Excellent written and oral communication skills